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All returns must be made within 14 days of the online purchase date. To return an item purchased from our online store, please email customer service at to obtain a Return Merchandise Authorization (RMA) number. Once you receive an RMA number, please send proof of purchase to the email provided. Please allow at least 6 days from receipt of your item to process your return. Refunds may take 1 to 2 billing cycles to appear on your credit card statement, depending on the credit card company. We will notify you by email when your return has been processed.


If you have any questions about our return policy for online purchases, please contact us at: +31 6 1463 0463 or

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